Privacy & Cookies Policy

We’ve put together some information on how we collect data and what we do with that data. If you’ve got any questions about our privacy policy, drop us a message and we’ll do our best to help you as soon as we can.

Koala VA Privacy Policy

This website privacy policy describes how Koala VA protects and makes use of the information you give us when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. If you have any questions about this policy, please email [email protected] with the subject line Privacy Policy.

Data

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

Data we may gather

We may collect the following information:
– Name, Business Name and URL
– Contact information including email address
– Demographic information, such as postcode, preferences and interests
– Website usage data
– Other information relevant to client enquiries
– Other information pertaining to special offers and surveys

How we use this data

Collecting this data helps us understand what you are looking from us, enabling us to deliver improved products and services.

We may use data:

– For our own records
– To improve our products and services
– To contact you in response to an enquiry
– To customise the website for you
– To send you emails about products, services, offers and other things we think you might find interesting
– To contact you via email for market research purposes

Cookies

We may use cookies to:

– Analyse web traffic using an analytics package such as Google Analytics
– A/B test content on our website
– Store information about your preferences.
– Recognise when you return to our website.

Cookies don’t provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies on our website

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you change your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tickboxes allowing you to:

Opt-in to receive communications from us by email or telephone.

You can unsubscribe from our mailing list at any time by either emailing us at [email protected] or clicking ‘unsubscribe’ at the bottom of our marketing messages.

We’ll never share your data unless we have your permission or it’s required by law and any personal information we hold is stored and processed in line with GDPR.

Security

We will always hold your information securely.

Links to other websites

Our website may contain links to other websites.
Please note that we have no control of websites outside koalava.com. If you provide information to a website to which we link, we are not responsible for its protection and privacy.